Stakeholder Engagement

The Maruichi Steel Tube Group places great importance on communication with all its stakeholders - customers, business partners, shareholders and investors, employees, local communities, and the global environment - and focuses on the concept of “stakeholder engagement,” which aims to build deep relationships of trust and cooperation.
The Group regards all stakeholders as partners in the creation and sharing of the value that it provides. Through communication, it endeavors to understand and respect stakeholders’ expectations and demands, and leverage these to achieve sustained growth.

Stakeholders

Main Responsibilities of the
Maruichi Steel Tube Group

Approaches

Point of Contact

Stakeholder:Customers

Customers

Our steel tubes are used for a wide range of purposes, in diverse applications in society, and our customers come from many different industries. We provide high-quality products to meet the needs of our customers.

Main Responsibilities of the Maruichi Steel Tube Group

・Provision of safe, secure, and valuable products

・Appropriate provision of product information

・Appropriate response and support for customers

・Appropriate management of customer information

Approaches

・Regular sales activities

・Quality assurance support

・Corporate site & product information site

・Website inquiries service (email)

・Exhibitions & events

・Plant tours

Point of Contact

Sales departments, quality assurance divisions, sales offices

Stakeholder:Business Partners

Business Partners

We treat our business partners with respect, as partners in the creation of value for society. We are careful to ensure that transactions are fair and founded on a relationship of trust.

Main Responsibilities of the Maruichi Steel Tube Group

・Fair trade

・Fair and reasonable criteria for the selection of business partners

・Elimination of questionable relationships

・Consideration for human rights in supply chains

・Consideration for the environment in supply chains

Approaches

・Information exchange through business partner visits

・Regular procurement activities

・Quality audits

Point of Contact

Each office

Stakeholder:Shareholders & Investors

Shareholders & Investors

The Company has a total of 15,130 shareholders (as of March, 31, 2021). In addition to providing value through the return of profits from sustained growth, we engage in fair and transparent corporate management, with the timely distribution of information and ample opportunities for dialogue through our IR activities.

Main Responsibilities of the Maruichi Steel Tube Group

・Timely and appropriate information disclosure

・Appropriate distribution of profits

・Maintaining and enhancing corporate value

・Applying shareholder and investor perspectives in management

Approaches

・General Meeting of Shareholders

・Briefings for institutional investors

・Plant tours

・Annual Report & business reports

・Website for investors

・Mail magazine

・Individual interviews with institutional investors

Point of Contact

Human Resources & Administration Dept.

(PR & IR)

Stakeholder:Employees

Employees

2,381 employees are actively working in the Maruichi Steel Tube Group, within Japan and overseas (consolidated basis, as of March 31, 2021).
We strive to create environments that bring out the best in each and every employee.

Main Responsibilities of the Maruichi Steel Tube Group

・Fair evaluation and treatment

・Consideration for labor health and safety

・Proactive utilization of human resources

・Respect for human rights and diversity

・Support for diverse working styles

・Career formation

Approaches

・Individual interviews

・Meetings in each workplace

・Company newsletter

・Discussions with the labor union

・Compliance hotline

・Regular transmission of messages from top management

・Production site inspection tours by top management

Point of Contact

Human Resources & Administration Dept.

Corporate Planning Division

Stakeholder:Local Communities

Local Communities

The Maruichi Steel Tube Group has manufacturing and sales bases in seven countries overseas and all across Japan.
We respect the culture and customs of each region, and engage in business activities with care for the local environment.

Main Responsibilities of the Maruichi Steel Tube Group

・Respect for local culture and customs

・Activities to contribute to local communities

・Prevention of plant accident and disaster

・Support for surrounding regions in the case of disaster

Approaches

・Support for cultural and artistic activities

・Contribution through businesses to local communities

・Information exchange meetings

・Support for social studies learning

・Participation in events held by local governments and regional groups

・Participation in volunteer activities

Point of Contact

Each office

Human Resources & Administration Dept.

(CSR)

Stakeholder:Global Environment

Global Environment

In addition to preventing environmental pollution through business activities, the Maruichi Steel Tube Group plays a part in building a recycling-oriented society, by providing products using iron, which is highly recyclable.

Main Responsibilities of the Maruichi Steel Tube Group

・Anti-pollution measures

・Global environmental protection through effective use of resources

・Appropriate disposal of waste

・Biodiversity conservation

・Provision of environmentally-friendly products

Approaches

・Legal compliance

・Communication with those responsible for ultimate disposal

・Activities to protect specific animals and plants

・Research and development activities

Point of Contact